Guest Experience & Operations Supervisor

ARK; Newington (NH); On-site; USD 45,000 - 55,000; Full time

Job summary

ARK is seeking an experienced assistant general manager to support the general manager in planning and overseeing daily hotel operations. You will step in when the general manager is unavailable, supervising staff, addressing guest issues, and ensuring a five-star experience for every guest.

Our ideal candidate holds a bachelor's degree in hospitality management and brings at least three years of managerial experience in the hospitality industry; a strong commitment to customer service, budget

Qualifications

• Bachelor's degree in hospitality management.
• Minimum of three years' managerial experience in hospitality.

Responsibilities

• Assist in planning and overseeing daily hotel operations.
• Supervise staff when the general manager is unavailable.
• Address guest issues and ensure five-star service for every guest.
• Uphold budget and quality standards.

Skills

Customer service

Leadership

Budget adherence

Education

Bachelor's degree in Hospitality Management

Job description

ARK is seeking an experienced assistant general manager to support the general manager in planning and overseeing daily hotel operations. You will step in when the general manager is unavailable, supervising staff, addressing guest issues, and ensuring a five-star experience for every guest.

Our ideal candidate holds a bachelor's degree in hospitality management and brings at least three years of managerial experience in the hospitality industry; a strong commitment to customer service, budget