Operations Supervisor

Pier House; New Jersey; Hybrid; USD 19,000 - 25,000; Full time

Job summary

Hampton Inn Parsippany is seeking a dedicated housekeeping team member. You will inspect guest rooms and public areas daily, train new staff, and ensure all tasks meet company standards. The role involves coordinating with team members to deliver excellent guest experiences.

The position includes flexible shifts, including nights, weekends, and holidays, and requires strong communication and physical ability for desk work and occasional lifting. Join a collaborative hotel team in Parsippany, NJ.

Qualifications

• Hard-working with self-initiative.
• Ability to communicate effectively verbally and in writing.
• Enjoy working as part of a team to create great guest experiences.

Responsibilities

• Prepare staff schedules and distribute reports.
• Inspect guest rooms and public areas daily.
• Train and supervise new associates and provide ongoing training.
• Check for early make-ups, special requests and VIPs.
• Maintain written records for lost and found.
• Run departure reports and verify rooms in your section.
• Write up work orders for repairs and report safety hazards to management.

Skills

Teamwork

Communication

Self-motivation

Job description

1 Hilton Court, Parsippany, New Jersey 07054

Welcome to Hampton Inn Parsippany. Our hotel is only 30 minutes from Newark International Airport and is centrally located between Morristown and Parsippany, New Jersey. For business travelers, the New Jersey Mack-Cali business campus and major corporations such as Pfizer, Novartis, Daiichi and Candent are nearby.

Job Description

What you will be doing

• Prepare schedules for the staff and complete the work distribution report, ensuring all sections are covered.
• Thoroughly inspect guest rooms and public areas daily to ensure they are cleaned according to company standards.
• Train and supervise all new associates and provide on-going training for current staff.
• Check for early make-ups, special requests and VIPs.
• Maintain proper written records for lost and found.
• Run a departure report and recheck all rooms showing up in your assigned section.
• Write up work orders for all repairs and immediately report any broken door locks or safety hazards to management for immediate attention.

Location

Parsippany Hampton-PHA

Requirements

What we are looking for

• High work ethic and self-initiative
• May be required to work varying schedules to include nights, weekends, and holidays
• Someone who enjoys working as and being part of a team that provides great experiences for our Guests!
• Physical Requirements (In-Office Role)
• Ability to work in a standard office environment.
• Prolonged periods of sitting at a desk and working on a computer. (6-8 hours a day)
• Occasional standing and walking throughout the workday.
• Frequent fine motor skills, use of hands and fingers for keyboarding/typing, utilizing a mouse or trackpad, writing, and operating office equipment.
• Ability to communicate effectively verbally and in writing.
• Occasionally required to stand, walk, bend, reach, or carry items.
• Ability to lift and/or move 10–25 pounds as needed (e.g., files, office supplies).
• Visual ability to read from a computer screen and printed materials including close visual focus for extended periods and color differentiation (for certain roles).
• Ability to hear and participate in conversations and meetings, use phone and/or headset
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.

Status

Full-time

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