Guest Experience & Operations Leader (Assistant GM)

Harri; Burleson (TX); On-site; USD 19,000 - 23,000; Full time

Benefits offered by this job

Discounted drinks

Cookies

Flexible hours

Growth opportunities

Competitions and prizes

Job summary

Swig is seeking an Assistant Manager in Burleson, TX to keep the store running smoothly while leading FOH/BOH operations and training staff. You will ensure a clean, welcoming environment and deliver an exceptional guest experience.

We value positivity, teamwork, and reliable performance. If you have a food handler's permit and thrive in a fast-paced setting, join us to grow with a dynamic brand that makes happy moments in every cup.

Qualifications

• Experience in fast-paced restaurant leadership.
• Ability to train and mentor staff.
• Strong communication and customer service skills.
• Reliable transportation.
• Food handler's permit required.

Responsibilities

• Oversee day-to-day restaurant operations, FOH and BOH.
• Train, develop, mentor, and communicate with staff.
• Act as primary contact for customer service and online reviews.
• Drive sales growth and manage labor costs.
• Monitor and optimize prep, stocking, and staging.
• Adjust staffing schedules for adequate coverage.
• Assist with inventory, weekly reports, and documentation.
• Uphold company policies, maintain a safe, clean environment.
• Support to-go and delivery orders; ensure accuracy and timely service.
• Collaborate with team to meet goals and enhance guest experience.

Skills

Leadership

Team management

Customer service

Communication

Multitasking

Job description

Swig is seeking an Assistant Manager in Burleson, TX to keep the store running smoothly while leading FOH/BOH operations and training staff. You will ensure a clean, welcoming environment and deliver an exceptional guest experience.

We value positivity, teamwork, and reliable performance. If you have a food handler's permit and thrive in a fast-paced setting, join us to grow with a dynamic brand that makes happy moments in every cup.