Guest Experience & Operations Coordinator

eAir LLC; Miami (FL); On-site; USD 36,000 - 56,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

eAir LLC is seeking a Front Office Coordinator to be the first point of contact, greeting visitors and overseeing daily administrative tasks. You will provide exceptional customer service, coordinate schedules, manage files, and support invoicing, export documents, and office staff to ensure smooth operations.

The role requires strong communication, organizational skills, and proficiency with Microsoft Office.

Qualifications

• High school diploma or equivalent required.
• Previous experience in customer service, reception, or office administration preferred.
• Strong verbal and written communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Excellent organizational and multitasking abilities.
• Strong attention to detail and problem-solving skills.
• Ability to work independently and as part of a team.

Responsibilities

• Greet and assist customers, visitors, and vendors in a professional manner.
• Answer and direct incoming phone calls, emails, and inquiries.
• Maintain accurate customer and company records.
• Perform data entry and manage office documentation.
• Handle incoming and outgoing mail and deliveries.
• Order and maintain office supplies and equipment.
• Assist with preparing reports, correspondence, and other administrative documents.
• Support daily office operations and special projects as assigned.

Skills

Customer Service

Administrative Support

Scheduling & Calendar Management

Data Entry

Communication

Time Management

Organization

Microsoft Office

Multitasking

Conflict Resolution

Education

High school diploma or equivalent

Job description

eAir LLC is seeking a Front Office Coordinator to be the first point of contact, greeting visitors and overseeing daily administrative tasks. You will provide exceptional customer service, coordinate schedules, manage files, and support invoicing, export documents, and office staff to ensure smooth operations.

The role requires strong communication, organizational skills, and proficiency with Microsoft Office.