Guest Experience Operations Associate — Evening & Weekend (On-Site)

StartupNWA; Bentonville (AR); Presencial; USD 17.000 - 22.000; A tiempo parcial

Descripción de la vacante

Crystal Bridges Museum of American Art in Bentonville, Arkansas, seeks an Associate, Guest Experience Operations to deliver outstanding service to guests and members across Crystal Bridges and The Momentary. You will assist with admissions, memberships, and information while helping maintain safety and a welcoming environment during evenings and weekends.

This on-site role requires strong communication, reliability, basic math, and cash handling skills, with a High School Diploma or GED and a

Formación

• High School Diploma or GED and similar experience preferred.
• Driver’s license is required, and you must be an insurable driver.
• Minimum 6+ months of experience in customer service, security, or related industry preferred.
• Prior experience working with computerized cash register system and accurately balance a cash drawer preferred.

Responsabilidades

• Provide excellent customer service to all members, guests, and colleagues throughout Crystal Bridges and The Momentary, including outdoor areas and gallery spaces. This role includes evening and weekend hours.
• Circulate frequently through scheduled posts to serve as the primary contact for guests while ensuring safety and wellbeing of all guests, staff, artwork, and the property.
• Interact directly with guests and members to process admissions, sell and renew memberships, answer questions, and assist during visits.
• Relay information to members and guests about current and future exhibitions, events, programs, and amenities.
• Observe and report safety hazards and criminal activity in public and non-public spaces.

Conocimientos

Customer service

Cash handling

Guest relations

Security awareness

Team player

Driver's license

Educación

High School Diploma or GED

Descripción del empleo

Crystal Bridges Museum of American Art in Bentonville, Arkansas, seeks an Associate, Guest Experience Operations to deliver outstanding service to guests and members across Crystal Bridges and The Momentary. You will assist with admissions, memberships, and information while helping maintain safety and a welcoming environment during evenings and weekends.

This on-site role requires strong communication, reliability, basic math, and cash handling skills, with a High School Diploma or GED and a