Guest Experience & Office Services Pro

Socket.dev; St. Louis (MO); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401k

Paid Time Off

Bonus Incentives

Job summary

IST Management is seeking a Hospitality Office Services Specialist to join the St. Louis team and deliver on-site hospitality and support services. You will interact with clients, set up and break down meetings, restock supplies, and maintain logs.

The role thrives on a friendly, detail-oriented approach in a high-volume environment. Ideal candidates bring hospitality experience, strong communication, and the ability to work independently or in a team.

Qualifications

• Prior hospitality or office-services experience preferred.
• Strong verbal and written communication skills.
• Ability to lift up to 50 lbs and work in a fast-paced environment.

Responsibilities

• Professional and friendly customer service; verbal and written interaction with internal and external clients
• Set-up and break-down of meetings, including cleaning conference rooms regularly
• Restock inventory for kitchens and general office supplies
• Consistently adhere to business procedure guidelines; take direction from supervisor
• Participate in cross-training for other service areas as needed
• Maintain all logs and reporting documentation; attention to detail
• Adhere to all safety procedures; perform other tasks as assigned
• Operating mailing, copy and fax equipment
• Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude
• Shipping & Receiving; Ordering supplies; Pick-up and deliver mail, parcels, copy jobs and faxes to customers
• Demonstrate flexibility in satisfying customer demands in a high volume, production environment

Skills

Customer service

Communication skills

Team player

Hospitality experience

Microsoft Office

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

IST Management is seeking a Hospitality Office Services Specialist to join the St. Louis team and deliver on-site hospitality and support services. You will interact with clients, set up and break down meetings, restock supplies, and maintain logs.

The role thrives on a friendly, detail-oriented approach in a high-volume environment. Ideal candidates bring hospitality experience, strong communication, and the ability to work independently or in a team.