Guest Experience & Office Services Coordinator

Open Access Technology International; BLOOMINGTON, Northern (MN, KY); Hybrid; USD 42,000 - 52,000; Full time

Benefits offered by this job

401(k) plan with company match

Paid time off

Health and dental insurance

Job summary

Open Access Technology International, Inc. (OATI) seeks a Front Desk & Office Services Coordinator for our Bloomington location. This 100% on-site role welcomes guests, employees, vendors, and VIPs while ensuring smooth office operations and strong customer service.

Starting salary ranges from $42,000 to $52,000. Key duties include managing meeting spaces, greeting calls, badge issuance, supplies, vendor coordination, security support, and support for the Talent and Training teams.

Qualifications

• Associate’s degree (preferred) or equivalent experience.
• Strong attention to detail, organization, and multitasking skills.
• Proficiency in MS Office and professional phone etiquette.
• Ability to work independently and manage time effectively.
• Legally authorized to work in the U.S. without requiring sponsorship now or in the future.
• Ability to lift office supplies as needed.

Responsibilities

• Manage meeting room reservations and ensure seamless event logistics.
• Answer and direct calls professionally.
• Assign badges to guests and new employees.
• Stock and manage office supplies.
• Assist the Talent Team.
• Coordinate shipments, deliveries, and vendor escorts.
• Support building security, monitor gate access, and report turnstile issues.
• Respond to alarms and document security concerns.
• Assist the Training Department with tracking registrations and participant lists.
• Send customer notifications via Outlook (reminders, confirmations, follow-ups).
• Ensure meeting areas remain clean, organized, and event-ready.
• Oversee event setup, ensuring a seamless experience for VIP guests.
• Coordinate food orders for internal and external events, managing vendor and catering logistics, preparing requisition form.
• Maintain detailed documentation of training attendance and scheduling.

Skills

Customer service

Organizational skills

Multitasking

Independent work

Time management

Phone etiquette

Education

Associate’s degree (preferred) or equivalent experience

Tools

MS Office

Job description

Open Access Technology International, Inc. (OATI) seeks a Front Desk & Office Services Coordinator for our Bloomington location. This 100% on-site role welcomes guests, employees, vendors, and VIPs while ensuring smooth office operations and strong customer service.

Starting salary ranges from $42,000 to $52,000. Key duties include managing meeting spaces, greeting calls, badge issuance, supplies, vendor coordination, security support, and support for the Talent and Training teams.