Guest Experience Marketing Coordinator - Nights & Weekends

Mystic Lake Casino Hotel; Prior Lake (MN); On-site; USD 15,000 - 26,000; Full time

Benefits offered by this job

Weekly pay

On-site clinics

Health benefits

401(k) retirement plan

Paid time off

Wellness programs

Discounts: childcare, fuel, bus passes

Fitness membership

Free uniforms

Free uniform cleaning

Tuition reimbursement

Job summary

Mystic Lake Casino Hotel in Prior Lake, MN, is seeking team members for Club M marketing roles. The positions involve serving guests, enrolling them in the Club, promoting Club M, and supporting promotions and events. Shifts include Thursday–Sunday and Friday–Sunday, with some full-time evening hours.

Pay up to $19/hour, based on shift, with weekly pay and benefits. The job emphasizes exceptional guest service, the ability to work nights and weekends, and comfort with digital marketing tools and

Qualifications

• Must be 18 years of age or older.
• Combination of education & experience in customer service/marketing/communications equal to 2 years.
• Strong computer and mobile application experience; proficient with word processing, spreadsheets, and email.
• Ability to learn and understand varying technologies and guest-facing applications (including iOS and Android).
• Superior service oriented attitude.
• Ability to work nights and weekends.

Responsibilities

• Serves as the primary contact and resource for Club M and promotions.
• Enrolls casino guests in the Club and promotes Club M.
• Assists with execution of promotions and special events.
• Oversees collateral distribution on the casino floor and maintains marketing storage inventory.
• Troubleshoot guest concerns related to marketing technologies (digital applications, player tracking, offers, kiosk redemptions, etc.).

Skills

Customer service

Marketing

Communications

Computer skills

Mobile apps

Tools

iOS

Android

Job description

Mystic Lake Casino Hotel in Prior Lake, MN, is seeking team members for Club M marketing roles. The positions involve serving guests, enrolling them in the Club, promoting Club M, and supporting promotions and events. Shifts include Thursday–Sunday and Friday–Sunday, with some full-time evening hours.

Pay up to $19/hour, based on shift, with weekly pay and benefits. The job emphasizes exceptional guest service, the ability to work nights and weekends, and comfort with digital marketing tools and