Guest Experience Manager - Front of House

Corner Table; Washington (District of Columbia); Sur place; USD 75 000 - 85 000; Plein temps

Avantages offerts par ce poste

Competitive pay

Bonus opportunity

Medical, dental, vision, life

401(k) with company match

Employee Assistance Program

Gym discounts

Commuter benefits

Referral bonus

Generous paid time off

Collaborative team environment

Résumé du poste

THE SMITH in Washington, DC is seeking a Front of House Manager to lead daily hospitality operations and uphold our culture of excellence. You will guide service, maintain dining room standards, and coordinate with the kitchen during busy periods.

We value integrity, teamwork, and customer-focused leadership. The role offers competitive pay and comprehensive benefits as part of a collaborative team environment.

Qualifications

• 2–3 years of restaurant management experience.
• Ability to lead a team and uphold hospitality standards.
• Strong communication and integrity in operations.

Responsabilités

• Maintain a culture of genuine hospitality for all team members and guests.
• Ensure dining room cleanliness, stock, and tool readiness for shifts.
• Coordinate with kitchen operations during service periods.
• Support service staff and participate in service.
• Ensure every meal exceeds expectations across the dining experience.
• Comply with HR practices and enforce standards.
• Ensure health, safety, and sanitation compliance with regulations.
• Provide feedback and guidance to help team succeed.

Connaissances

Hospitality leadership

Communication

Teamwork

Attention to detail

Problem solving

Integrity

Customer service

Description du poste

THE SMITH in Washington, DC is seeking a Front of House Manager to lead daily hospitality operations and uphold our culture of excellence. You will guide service, maintain dining room standards, and coordinate with the kitchen during busy periods.

We value integrity, teamwork, and customer-focused leadership. The role offers competitive pay and comprehensive benefits as part of a collaborative team environment.