Guest Experience Manager, Front Desk

Rolling Hills Hospitality, LLC; Newport (KY); On-site; USD 22,000 - 25,000; Full time

Job summary

Rolling Hills Hospitality, LLC seeks a hotel front desk manager to deliver outstanding guest service and set the tone for our property. You will lead front desk staff, resolve issues with diplomacy, and uphold our standards for guest satisfaction from check-in to check-out.

With 1 year of hospitality experience, you’ll thrive in a fast-paced environment and contribute to a welcoming atmosphere where guests become repeat visitors.

Qualifications

• 1 year of hospitality experience.

Responsibilities

• Supervise front desk staff.
• Interact with guests to ensure satisfaction.
• Maintain high standards of customer service.

Job description

Rolling Hills Hospitality, LLC seeks a hotel front desk manager to deliver outstanding guest service and set the tone for our property. You will lead front desk staff, resolve issues with diplomacy, and uphold our standards for guest satisfaction from check-in to check-out.

With 1 year of hospitality experience, you’ll thrive in a fast-paced environment and contribute to a welcoming atmosphere where guests become repeat visitors.