Guest Experience Manager — Fine Dining

Bestinboating; Sandy Springs (GA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Short-term disability

Flexible spending Account

Paid time off

Job summary

Bestinboating is seeking a dedicated Service Manager to lead front-of-house teams at Ray’s on the River in Sandy Springs, Georgia. The role involves delivering exceptional service, coaching staff, and enhancing guest satisfaction. Candidates should have experience in hospitality, strong leadership, and excellent problem-solving skills. The position offers various benefits including health and dental insurance, along with paid time off.

Qualifications

• Authorized to work in the United States.
• Experience in a hospitality or service-focused environment.
• Understanding of hospitality service standards.

Responsibilities

• Deliver personalized service that exceeds guest expectations.
• Lead front-of-house service teams for flawless execution.
• Observe service performance and provide real-time coaching.
• Resolve guest feedback and concerns promptly.

Skills

Attention to Detail

Leadership

Communication

Ability to Work Under Pressure

Organizational Skills

Adaptability

Job description

Bestinboating is seeking a dedicated Service Manager to lead front-of-house teams at Ray’s on the River in Sandy Springs, Georgia. The role involves delivering exceptional service, coaching staff, and enhancing guest satisfaction. Candidates should have experience in hospitality, strong leadership, and excellent problem-solving skills. The position offers various benefits including health and dental insurance, along with paid time off.