Guest Experience Leader — Service, Training & Food Quality

Chipotle Mexican Grill; Battle Ground (WA); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Tuition assistance

Free food

Medical, dental, and vision insurance

Digital tips

Paid time off

Holiday closures

Competitive compensation

Opportunities for advancement

Job summary

Chipotle Mexican Grill is seeking a Service Leader to ensure safe, quality food and a positive customer experience in a fast-paced restaurant. You'll train crew, keep the line clean, and help run shifts with hands-on leadership.

The role emphasizes food safety, crew development, and operational tasks from scheduling to budgeting support, with opportunities for growth in a values-driven company that promotes internal advancement and learning.

Qualifications

• High school diploma or equivalent.
• Restaurant experience preferred.
• Understand and articulate Chipotle’s philosophy.
• Knowledge of cash handling policies and procedures.
• Familiarity with food safety and health department matters.
• Ability to read, write, speak the primary language of the work location.
• Strong teamwork and communication.

Responsibilities

• Make sure great tasting, high quality food is served.
• Help resolve food quality issues.
• Support food safety practices and glove changes, time/temperature checks.
• Help resolve customer incidents and ensure positive experiences.
• Monitor crew breaks, shift changes, and line schedules.
• Develop and cross train all front of house Crew.
• Assist with crew performance reviews.
• Develop future Service Leaders.
• Assist with miscellaneous office administration duties.
• Ensure office equipment and supplies are maintained and ordered.

Skills

Food safety knowledge

Cash handling policies

Communication skills

Office paperwork familiarity

Basic English literacy

Education

High school diploma

Job description

Chipotle Mexican Grill is seeking a Service Leader to ensure safe, quality food and a positive customer experience in a fast-paced restaurant. You'll train crew, keep the line clean, and help run shifts with hands-on leadership.

The role emphasizes food safety, crew development, and operational tasks from scheduling to budgeting support, with opportunities for growth in a values-driven company that promotes internal advancement and learning.