Guest Experience Leader — Flexible Schedule & Weekly Pay

Pilot Company; Napoleon (OH); On-site; USD 19,000 - 29,000; Full time

Benefits offered by this job

Fuel Discount

Nation-wide Medical Plan/Dental/Vision

401(k)

Flexible Spending Accounts

Adoption Assistance

Tuition Reimbursement

Flexible Schedule

Weekly Pay

Job summary

Pilot Company is seeking a Shift Leader in Napoleon, OH to supervise store operations and engage with guests. You will lead a team, ensure high standards of service, and support managers with daily tasks to keep the facility clean and efficient.

The role emphasizes excellent customer service, reliability, and a willingness to work a flexible schedule including nights and weekends. Competitive starting pay and benefits are provided.

Qualifications

• Experience in retail operations or similar environments.
• Strong customer service and a guest-focused mindset.
• Proficient with a calculator, computer, and POS equipment.
• Able to work with diverse team members and vendors.
• Flexible schedule including nights, days, weekends, and holidays.
• Background check is required.

Responsibilities

• Supervise employees and general store operations.
• Respond to customer needs with courtesy and urgency.
• Assist managers with tasks to keep facilities well-maintained and running smoothly.

Skills

Customer service

Teamwork

Communication

Problem-solving

Multi-tasking

Attention to detail

Tools

Calculator

Computer skills

POS systems

Job description

Pilot Company is seeking a Shift Leader in Napoleon, OH to supervise store operations and engage with guests. You will lead a team, ensure high standards of service, and support managers with daily tasks to keep the facility clean and efficient.

The role emphasizes excellent customer service, reliability, and a willingness to work a flexible schedule including nights and weekends. Competitive starting pay and benefits are provided.