Guest Experience Leader | Flexible Schedule & Benefits

Pilot Flying J; Chicopee (MA); On-site; USD 25,000 - 37,000; Full time

Benefits offered by this job

Fuel Discount

Medical Plan

Dental/Vision

401(k)

FSAs

Tuition Reimbursement

Flexible Schedule

Weekly Pay

Adoption Assistance

Job summary

Pilot Company is seeking a Shift Leader to supervise store operations and staff, delivering excellent customer service and ensuring the facility runs smoothly. The ideal candidate will have retail experience, strong teamwork, and the ability to adapt to nights, days, weekends, and holidays.

PFJ emphasizes quality service and a friendly, efficient shopping environment. Compensation starts at $17.95–$26.68 per hour with benefits including a nationwide medical plan, 401(k), tuition reimbursement,

Qualifications

• Experience in retail operations or customer service.
• Ability to work with a variety of customers and team members.
• Proficiency with calculators, computers, and other equipment.

Responsibilities

• Supervise employees and overall store operations.
• Deliver excellent customer service and maintain a customer-focused culture.
• Assist managers with tasks to keep facilities well‑maintained and running smoothly.

Skills

Customer service

Team player

Flexible schedule

Store operations

Job description

Pilot Company is seeking a Shift Leader to supervise store operations and staff, delivering excellent customer service and ensuring the facility runs smoothly. The ideal candidate will have retail experience, strong teamwork, and the ability to adapt to nights, days, weekends, and holidays.

PFJ emphasizes quality service and a friendly, efficient shopping environment. Compensation starts at $17.95–$26.68 per hour with benefits including a nationwide medical plan, 401(k), tuition reimbursement,