Guest Experience Leader - Auto Service & Team Coach

Workstream; Fairfield (CA); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health Insurance

Job summary

Jiffy Lube is seeking an Assistant Manager in California to lead store operations, develop guest relationships, and coach teammates toward high performance. You will ensure policy adherence, deliver world‑class service, and support technicians in oil changes and routine services.

This role requires strong communication, reliability, and hands-on leadership in a fast-paced automotive environment. You will receive comprehensive training through Jiffy Lube University, with opportunities for career

Qualifications

• Minimum 1+ years experience in dealership, automotive shop, tire center, or quick lube.
• Valid State of California driver's license.
• Must pass a background check.
• Ability to communicate effectively in English, both verbally and in writing.

Responsibilities

• Provide Jiffy Lube Guests with exceptional and world-class customer service.
• Build relationships with guests by developing trust and rapport.
• Provide store-level leadership through coaching, training, scheduling, and performance management.
• Assist technicians with Signature Service oil, maintenance, and minor services.
• Manage store inventory, ordering, and receiving.
• Oversee operations to ensure compliance and quality standards.

Skills

Customer service

Leadership

Store operations

Team coaching

Job description

Jiffy Lube is seeking an Assistant Manager in California to lead store operations, develop guest relationships, and coach teammates toward high performance. You will ensure policy adherence, deliver world‑class service, and support technicians in oil changes and routine services.

This role requires strong communication, reliability, and hands-on leadership in a fast-paced automotive environment. You will receive comprehensive training through Jiffy Lube University, with opportunities for career