Guest Experience Leader — Assistant General Manager

Costa Vida; United States; On-site; USD 55,000 - 75,000; Full time

Job summary

Costa Vida in the United States is hiring an Assistant General Manager 2 to support the Store Operator in daily restaurant performance. This hands-on role emphasizes guest experience, food quality, sanitation, and swift service in a fast-paced setting.

The role leads team training, safety, inventory, and local marketing efforts, with accountability for staffing, scheduling, and ensuring Costa Vida standards. Strong organizational skills and people leadership are essential for success.

Qualifications

• High school diploma or equivalent.
• Food Handler permit.
• ServSafe Certification.
• Valid Driver's License.
• Minimum of 2 years in a similar supervisory role.

Responsibilities

• Provide an exceptional guest experience and a high-energy service.
• Oversee daily restaurant operations in absence of the Store Operator.
• Uphold food quality, safety, and sanitation standards.
• Coach and train team members to Costa Vida standards.
• Assist in inventory, ordering, and cost controls.
• Support local marketing initiatives and drive sales.
• Ensure compliance with HAACP and safety guidelines.
• Manage scheduling and staffing to meet demand.

Skills

Guest service

Team leadership

Food safety knowledge

Time management

Communication skills

Food preparation techniques

Education

High school diploma or equivalent

Job description

Costa Vida in the United States is hiring an Assistant General Manager 2 to support the Store Operator in daily restaurant performance. This hands-on role emphasizes guest experience, food quality, sanitation, and swift service in a fast-paced setting.

The role leads team training, safety, inventory, and local marketing efforts, with accountability for staffing, scheduling, and ensuring Costa Vida standards. Strong organizational skills and people leadership are essential for success.