Assistant General Manager: Guest Experience Leader

EmergencyMD; Heber City (UT); On-site; USD 65,000 - 90,000; Full time

Job summary

Costa Vida is seeking an Assistant General Manager 1 in Utah to oversee restaurant operations, guest experience, and staff development. You will lead service standards, maintain food safety programs, and drive sales through excellent guest interactions and coaching of team members.

The role requires up to 50 hours per week, a positive, high-energy environment, and a focus on training, teamwork, and operational excellence.

Qualifications

• Assumes responsibility for providing the ultimate guest experience with guests' wants and needs driving decisions.
• Trains employees to maintain high guest satisfaction and service standards.
• Leads restaurant operations including budgeting, scheduling, and local marketing.
• Maintains food safety programs and ensures recipe adherence and quality.

Responsibilities

• Assumes responsibility for providing the ultimate guest experience.
• Trains employees with a high guest satisfaction mentality.
• Builds relationships with Guests to encourage repeat visits and increased sales.
• Leads by example and develops a business plan to meet financial goals.
• Ensures a clean, safe, and professional dining environment.

Skills

Guest focus

Team leadership

Training and coaching

Food safety awareness

Operations management

Job description

Costa Vida is seeking an Assistant General Manager 1 in Utah to oversee restaurant operations, guest experience, and staff development. You will lead service standards, maintain food safety programs, and drive sales through excellent guest interactions and coaching of team members.

The role requires up to 50 hours per week, a positive, high-energy environment, and a focus on training, teamwork, and operational excellence.