Guest Experience Leader

Jay C Stores; Petersburg (IN); On-site; USD 17,000 - 21,000; Full time

Job summary

Jay C Stores in Petersburg, IN is seeking a cashier to deliver outstanding customer service and maintain a safe, clean store environment. The role focuses on greeting customers, answering questions, processing transactions, and supporting product knowledge across departments.

Responsibilities include handling returns, communicating promotions, following policy for money services, stocking merchandise, and collaborating with team members to ensure smooth store operations.

Qualifications

• Basic customer service experience is preferred.
• Ability to communicate clearly with customers and team members.
• Must be able to handle stressful situations with professionalism.

Responsibilities

• Create an environment that makes customers feel welcome and valued by answering questions and offering product suggestions.
• Gain knowledge of products and respond accurately to customer inquiries.
• Process customer transactions quickly, accurately, and efficiently.
• Handle returns and exchanges in accordance with store policies.
• Communicate promotions and special programs to customers.
• Follow policies for stamps, money orders, gift certificates, lottery, and Western Union transfers.
• Stock, label, and inventory department merchandise and report ordering/shipping discrepancies.
• Maintain safety and cleanliness standards and report safety concerns to management.

Skills

Customer service

Second language

Stress management

Communication skills

Basic math

Standing/walking

Lifting 40 lbs

Teamwork

Safety awareness

Job description

Jay C Stores in Petersburg, IN is seeking a cashier to deliver outstanding customer service and maintain a safe, clean store environment. The role focuses on greeting customers, answering questions, processing transactions, and supporting product knowledge across departments.

Responsibilities include handling returns, communicating promotions, following policy for money services, stocking merchandise, and collaborating with team members to ensure smooth store operations.