Guest Experience Leader

Southeast Christian Church; La Grange (KY); On-site; USD 55,000 - 75,000; Full time

Job summary

Southeast Christian Church in Kentucky seeks a dynamic leader to head the Full Force Guest Experience at the LA Campus, guiding a team from street to seat and shaping a welcoming guest culture.

You will recruit and train volunteers, ensure spaces are ready for weekend services, and manage a ministry budget while aligning with our mission and seven staff values: Honor, Care, Accountability, Grit, Authenticity, Humility, Fun.

Qualifications

• Strong leadership with ability to inspire action.
• Self-starter with management skills and attention to detail.
• Passionate shepherd experienced in developing teams and volunteers.
• Faithful servant with a humble heart of Christ.

Responsibilities

• Lead the execution of Southeast’s Guest Experience with intentionality and clarity.
• Recruit, train, lead, and appreciate volunteers for Greeters, Ushers, Parking Lot, Hospitality, New Here Team, Connection Center Desk, Weekday Building Hosts, and events.
• Ensure the sanctuary and atrium are prepared for weekend services.
• Create and manage the ministry budget.
• Maintain alignment of guest experience with Southeast Christian Church’s mission, vision, and strategies.

Skills

Relational leadership

Self-starter

Team development

Humility & faith

Job description

Lead a Full Force team at LA Campus to implement a fantastic ‘One at a Time’ guest experience from street to seat.

Why Southeast?

Southeast Christian Church is a dynamic, growing church where staff are encouraged to lead boldly, care deeply, and live authentically.

What We Are Looking For

• A highly relational leader with the ability to inspire people toward action.
• A self-starter with great management skills and creative attention to detail.
• A passionate shepherd experienced in developing teams and volunteers.
• A faithful servant with a humble heart of Christ.

What You Will Be Doing

• Lead the execution of Southeast’s Guest Experience with intentionality and clarity.
• Recruit, train, lead, and appreciate volunteers for these areas of ministry:
  • Greeters
  • Ushers
  • Parking Lot
  • Hospitality
  • New Here Team
  • Connection Center Desk
  • Weekday Building Hosts
  • Special Event weekends & Holidays
• Ensure the sanctuary and atrium is prepared for weekend services.
• Create and manage ministry budget.
• Maintain alignment of the guest experience in conjunction with the mission, vision and strategies of Southeast Christian Church.

Our Requirements

• Strong work ethic and a team player who interacts well with staff, members, and guests.
• Currently resides in or is willing to relocate to Oldham County.
• Must be able to lift 30-40 lbs.
• Engaged member of Southeast Christian Church, or willing to become one.
• Exemplifies our seven staff values: Honor, Care, Accountability, Grit, Authenticity, Humility, and Fun.
• Agree with the *Statement of Faith, submit to the leadership established by the church, and lives out our church Mantras in tangible ways. https://www.southeastchristian.org/who-we-are#mantras
• Please read our Statement of Faith that is attached below.You will be asked if you agree with our Statement of Faith within the application process.