Guest Experience Lead — Welcoming & Seating

McLemore Club, LLC; Georgia; Hybrid; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive Salary

Daily Pay

Hotel Discount Program

Uniforms Provided

Health Insurance

Job summary

Valor Hospitality is seeking a Lead Greeter for Cloudland at McLemore Resort in Rising Fawn, GA. The role greets guests, seats them, and ensures a welcoming dining experience while coordinating with servers, kitchen, and management to optimize flow.

You will oversee reservations, assist with private parties, and help maintain a smooth service process while delivering hospitality that exceeds guest expectations.

Qualifications

• First point of contact for guests, greeting with warmth and professionalism.
• Ability to handle special seating requests and accessibility needs.
• Strong interpersonal skills and empathy.
• Ability to manage guest flow during peak times.

Responsibilities

• Greet guests, escort to table, pull chair, present menus.
• Plan seating chart and organize reservations for the evening.
• Coordinate with reservationists, managers, and kitchen to align timing.
• Maintain inviting entry and ensure a pleasant dining experience.
• Check on guests leaving to confirm satisfaction and resolve any issues.

Job description

Valor Hospitality is seeking a Lead Greeter for Cloudland at McLemore Resort in Rising Fawn, GA. The role greets guests, seats them, and ensures a welcoming dining experience while coordinating with servers, kitchen, and management to optimize flow.

You will oversee reservations, assist with private parties, and help maintain a smooth service process while delivering hospitality that exceeds guest expectations.