Dining Room Supervisor - Guest Experience Champion

Valor Hospitality Partners, LLC; Northern (KY); Hybrid; USD 40,000 - 55,000; Full time

Benefits offered by this job

Competitive Salary

Daily Pay

Team Member Hotel Discount Program

Uniforms Provided for most positions

Health, Dental, Vision, Life Insurance

Paid PTO

401k with employer match

Food and Beverage Discounts

Tuition Reimbursement

Job summary

Valor Hospitality Partners, LLC seeks a Restaurant Supervisor for Cloudland at McLemore Resort in Rising Fawn, GA. You will supervise shift operations, coordinate with kitchen staff and ensure guest satisfaction while upholding safety and sanitation standards.

The role requires 2+ years in food and beverage, a two-to-four-year degree or equivalent, and strong communication skills. You’ll lead a team, train staff, and help drive promotions and guest experiences.

Qualifications

• Two to Four-year college degree or equivalent education/experience.
• Minimum of two-year experience in the food and beverage industry.
• Requires basic knowledge of restaurant operations.
• Possess excellent oral, written and presentation skills.
• Ability to delegate, manage manpower and establish priorities.
• Listen effectively.
• Communicate to both, guests and fellow associates, professionally and positively.
• Operate department within the guidelines of the Foundation Document.

Responsibilities

• Supervise the shift's operations in the restaurant and liaise with the kitchen staff to ensure smooth operations, compliance with procedures and safety regulations.
• Supervise the restaurant associates; interview, recommend hiring, schedule, train, develop, empower, coach and counsel, recommend performance reviews, resolve problems, provide open communications and recommend discipline as appropriate with the guidance of the restaurant management team.
• Create, recommend and implement promotions, displays, buffet presentations and ideas to capture more in-house guests and a larger share of the local market.
• Avoid legal challenges by conforming to the regulations of the alcoholic beverage commission.
• Maximize bar profitability by ensuring portion control; monitoring accuracy of charges.
• Maintain safe, secure, and healthy environment by establishing, following, and enforcing sanitation standards and procedures; supervise the maintenance of restaurant equipment to protect the assets, while securing revenues and complying with legal regulations and ensure quality service.
• Investigate, resolve, respond to guest needs, inquiries, comments and/or problems to ensure a quality experience and enhance future sales prospects.
• Update the cash management system and compile, generate and prepare various reports to aid in the administration of the Restaurant.
• Respond to guest needs, issues, comments and problems to ensure a quality experience and enhance future sales prospects.
• Supervise the maintenance/sanitation of the restaurant and equipment during the shift to protect the assets, comply with regulations and ensure quality service.
• Perform special projects and other responsibilities as assigned. May serve as manager on duty.

Skills

Two to four-year degree

F&B experience

Restaurant operations

Oral and written communication

Staff delegation

Education

Two to Four-year college degree or equivalent education/experience

Job description

Valor Hospitality Partners, LLC seeks a Restaurant Supervisor for Cloudland at McLemore Resort in Rising Fawn, GA. You will supervise shift operations, coordinate with kitchen staff and ensure guest satisfaction while upholding safety and sanitation standards.

The role requires 2+ years in food and beverage, a two-to-four-year degree or equivalent, and strong communication skills. You’ll lead a team, train staff, and help drive promotions and guest experiences.