Lead Greeter

McLemore Club, LLC; Georgia; Hybrid; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive Salary

Daily Pay

Hotel Discount Program

Uniforms Provided

Health Insurance

Job summary

Valor Hospitality is seeking a Lead Greeter for Cloudland at McLemore Resort in Rising Fawn, GA. The role greets guests, seats them, and ensures a welcoming dining experience while coordinating with servers, kitchen, and management to optimize flow.

You will oversee reservations, assist with private parties, and help maintain a smooth service process while delivering hospitality that exceeds guest expectations.

Qualifications

• First point of contact for guests, greeting with warmth and professionalism.
• Ability to handle special seating requests and accessibility needs.
• Strong interpersonal skills and empathy.
• Ability to manage guest flow during peak times.

Responsibilities

• Greet guests, escort to table, pull chair, present menus.
• Plan seating chart and organize reservations for the evening.
• Coordinate with reservationists, managers, and kitchen to align timing.
• Maintain inviting entry and ensure a pleasant dining experience.
• Check on guests leaving to confirm satisfaction and resolve any issues.

Job description

## Lead GreeterApply: Cloudland Rising Fawn, GA: Posted 2 Days Ago: JR109093# **COMPANY OVERVIEW**At Valor, we are passionate Hotelitarians—driven, detail-obsessed professionals who go beyond service to deliver true hospitality. With a global perspective and a commitment to thoughtful hospitality and sustainable dining, we bring enthusiasm, creativity, and local flair to every property we support. We seek individuals who value relationships, embrace high standards, and create meaningful experiences for guests, teams, and owners alike. If you’re someone who notices the little things and strives to make a lasting impact, you’ll thrive here.Please visit http://www.valorhospitality.com to learn more about our existing hotels, other exciting job opportunities and our company.**POSITION PROFILE**Greet and seat all guests and ensure a quality dining experience. Supervises and coordinate the activities of the dining room in a restaurant.**ESSENTIAL RESPONSIBILTIES*** Greet guests, escort them to their table, pull chair out for the guest, and present menus.* Make sure entry doors are clean, free of debris and are inviting, and welcoming.* Make sure all menus are wiped down, free of spots or stains, and complete with any special food and beverage items.* Inform servers of their location and assigned station. Plan out the seating chart and organize the reservations for the evening.* Check with the phone reservationists or answering machine messages to assure you have all reservations.* Check with manager to assure private parties are properly staffed and organized for the evening.* Check with kitchen to verify menu items are readily available.* Keep in constant contact with the servers, manager, and the kitchen to ensure timing and food preparation is synchronized with guest flow.* Greet guest as they are leaving the restaurant to ensure guest had a pleasant dining experience. Check to see that everything was wonderful. Not only is the host or hostess the first impression the guest gets when they come to an establishment, they are also the last.* Check with every guest to note any problem to quickly get a manager.**REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES*** You are the first point of contact for guests. You’ll greet them, make them feel welcome, answer questions.* Making sure guests feel comfortable, valued, and attended to is the core of the role.* Handling special requests (e.g., seating for kids, accessibility), dealing with waiting lists, helping resolve issues.* Positive Attitude & Empathy* Knowledge of Restaurant Flow & Basic Systems**PHYSICAL DEMANDS*** Able to lift, push, carry 20 - 40 lbs.* Stand continuously for long periods of time.* Communicate information and hotel services to management, staff and guests.# # BENEFITS PACKAGE* Competitive Salary* Daily Pay!* Team Member Hotel Discount Program* Uniforms Provided for most positions* Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options* Paid PTO* 401k with employer match* Food and Beverage Discounts* Tuition ReimbursementIf you think you bring the ideal blend of skills, attitude and teamwork, sprinkled with a love for natural beauty and the resort life, this could be the perfect home for you! Are you passionate and creative with a desire to grow? Let’s talk! Click here to learn more about what makes Cloudland at McLemore Resort a one-of-a-kind in experience in the Southeast!