Guest Experience Lead - Seasonal, Flexible Schedule

Story Land; Glen (NH); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Flexible schedule

Free admission to parks

Invitations to exclusive events

Job summary

A family-friendly theme park in New Hampshire is seeking a Guest Experience Supervisor (Seasonal) to oversee operations related to guest services and ensure exceptional customer satisfaction. The ideal candidate will have supervisory experience and a passion for delivering great guest experiences. Responsibilities include managing admissions and ticketing processes while mentoring team members. A flexible schedule is required, including evenings and weekends. Ideal for those looking for a fun, dynamic seasonal position.

Qualifications

• 1-2 years of work experience in a similar role.
• 1+ years of previous supervisory experience preferred.
• Fluency in English, bilingual skills a plus.

Responsibilities

• Oversee guest experience team operations and ensure customer satisfaction.
• Supervise admissions, ticket processing, and guest relations.
• Handle guest feedback and manage concerns professionally.

Skills

Exceptional customer service skills

Strong written and verbal communication

Ability to handle high-pressure situations

Problem-solving abilities

Education

High School Diploma or equivalent

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Job description

A family-friendly theme park in New Hampshire is seeking a Guest Experience Supervisor (Seasonal) to oversee operations related to guest services and ensure exceptional customer satisfaction. The ideal candidate will have supervisory experience and a passion for delivering great guest experiences. Responsibilities include managing admissions and ticketing processes while mentoring team members. A flexible schedule is required, including evenings and weekends. Ideal for those looking for a fun, dynamic seasonal position.