Guest Experience Lead – Rooftop Dining & Bar

Method Co.; Detroit (MI); On-site; USD 55,000 - 75,000; Full time

Job summary

Method Co. seeks a Front of House Manager for Kamper's Rooftop Lounge in Detroit. This role entails leading daily dining room and bar operations, ensuring exceptional guest experiences, and coaching the team to maintain high service standards.

The ideal candidate has 2+ years of management experience in upscale dining, a strong leadership presence, and a passion for hospitality. Join us to create memorable moments for our guests at this vibrant rooftop destination.

Qualifications

• 2+ years of restaurant or hospitality management experience in a high-volume, upscale dining environment.
• Strong leadership, communication, and guest relations skills.
• Ability to remain calm and decisive in a fast-paced environment.

Responsibilities

• Lead the guest experience from arrival through departure.
• Supervise, coach, and develop front-of-house team members.
• Ensure all service standards and operating procedures are executed.
• Maintain cleanliness and organization of the restaurant.
• Ensure compliance with food safety and workplace safety standards.

Skills

Leadership

Communication

Guest Relations

Job description

Method Co. seeks a Front of House Manager for Kamper's Rooftop Lounge in Detroit. This role entails leading daily dining room and bar operations, ensuring exceptional guest experiences, and coaching the team to maintain high service standards.

The ideal candidate has 2+ years of management experience in upscale dining, a strong leadership presence, and a passion for hospitality. Join us to create memorable moments for our guests at this vibrant rooftop destination.