General Manager - Kampers New Detroit, MI

Method Co; Detroit (MI); On-site; USD 80,000 - 90,000; Full time

Job summary

Method Co. is seeking an experienced General Manager to lead Kamper’s Rooftop Lounge atop the Book Tower in downtown Detroit. You will oversee daily operations, drive service excellence, and develop both management and hourly teams to deliver an elevated hospitality experience.

The ideal candidate has 5+ years in high-volume restaurant or lounge leadership, strong financial acumen, and a proven ability to grow guest satisfaction while controlling costs and maintaining brand standards.

Qualifications

• 5+ years of progressive restaurant, bar, or hospitality management experience.
• Previous experience as a General Manager or senior restaurant leader in a high‑volume operation preferred.
• Experience in upscale restaurant, cocktail bar, rooftop, nightlife‑driven concept preferred.
• Strong financial acumen with budgets, labor, COGS, inventory, and P&L performance.
• Demonstrated ability to recruit, develop, motivate, and retain high‑performing teams.
• Genuine passion for hospitality and creating memorable guest experiences.

Responsibilities

• Provide visible, hands‑on leadership during service and set the standard for hospitality, professionalism, and accountability.
• Recruit, train, coach, and develop managers and hourly team members.
• Foster a positive, collaborative, high‑performing workplace culture.
• Establish clear expectations and provide feedback and performance management.
• Build schedules and staffing plans that balance business levels with labor costs.
• Lead pre‑shift meetings and ongoing service training for consistency across the team.
• Oversee daily front‑of‑house operations and ensure elevated service standards.
• Develop relationships with guests and address feedback or service recovery.
• Manage opening/closing, cash handling, and operating procedures.

Skills

Leadership

Team Development

Financial Acumen

Communication

Problem Solving

Job description

About Kampers Rooftop Bar

Kampers Rooftop Bar is a vibrant, design ‑ forward destination perched atop Detroit’s historic Book Tower. With sweeping city views, an energetic atmosphere, and a menu built around bright flavors and modern technique, Kampers offers a rooftop experience that feels both elevated and effortlessly fun. Guests can enjoy seasonal cocktails, curated wines, local beers, and a menu of shareable plates designed for lively gatherings day or night.

The space blends Detroit’s architectural heritage with a fresh, contemporary aesthetic—lush greenery, warm lighting, and open ‑ air seating that shifts seamlessly from golden ‑ hour cocktails to late ‑ night energy. Kampers is a social hub for hotel guests, locals, and visitors alike, offering a rooftop escape with personality, style, and a distinctly Detroit point of view.

About the Role

Method Co. is seeking an experienced, dynamic General Manager to lead the team at Kamper’s Rooftop Lounge , located atop the historic Book Tower in downtown Detroit.
The General Manager is responsible for the overall leadership, operational performance, and guest experience of Kamper’s. This individual will oversee day‑to‑day operations while building a strong service culture, developing the management and hourly teams, driving financial performance, and ensuring the venue consistently delivers an elevated and memorable hospitality experience.
The ideal candidate is a hands‑on hospitality leader with experience managing a high‑volume, upscale restaurant, bar, lounge, or nightlife‑driven concept. They are equally comfortable leading from the floor, developing their team, analyzing financial performance, and partnering with culinary and property leadership.

Key Responsibilities

• Leadership & Team Development
  
• Provide visible, hands‑on leadership during service and set the standard for hospitality, professionalism, and accountability.
• Recruit, train, coach, and develop managers and hourly team members.
• Foster a positive, collaborative, and high‑performing workplace culture.
• Establish clear expectations and provide consistent feedback and performance management.
• Build schedules and staffing plans that appropriately support business levels while managing labor costs.
• Lead pre‑shift meetings and ongoing service training to ensure consistency across the team.
• Operations & Guest Experience
  
• Oversee all daily front‑of‑house operations and ensure smooth execution of service.
• Maintain an elevated standard of hospitality consistent with the Kamper’s and Method Co. experience.
• Develop strong relationships with guests and proactively address feedback or service recovery.
• Ensure opening, closing, cash‑handling, and operational procedures are consistently followed.
• Maintain the appearance, cleanliness, organization, and overall atmosphere of the venue.
• Partner closely with culinary leadership to ensure seamless coordination between front‑ and back‑of‑house teams.
• Manage the unique operational demands of a high‑volume rooftop bar and lounge environment.
• Take ownership of the venue’s financial and operational performance.
• Manage labor, cost of goods, operating expenses, and other controllable costs.
• Review financial reporting and identify opportunities to improve revenue and profitability.
• Assist with budgeting, forecasting, and annual planning.
• Monitor sales trends and adjust staffing and operational strategies accordingly.
• Maintain appropriate inventory controls and minimize waste, loss, and unnecessary expenses.
• Beverage & Revenue
  
• Partner with beverage leadership to maintain a compelling and profitable beverage program.
• Monitor beverage costs, inventory, purchasing, and controls.
• Identify opportunities to drive revenue through programming, events, reservations, and guest engagement.
• Collaborate with marketing and property leadership on initiatives designed to increase awareness and traffic.
• Understand Detroit’s hospitality landscape and position Kamper’s as a premier rooftop destination.
• Compliance & Standards
  
• Ensure compliance with all applicable health, safety, liquor, employment, and sanitation regulations.
• Maintain appropriate training and certification requirements for team members.
• Ensure company policies, procedures, and service standards are consistently followed.
• Promote a safe and respectful environment for employees and guests.

Qualifications

• 5+ years of progressive restaurant, bar, lounge, or hospitality management experience.
• Previous experience as a General Manager, Assistant General Manager, or senior restaurant leader in a high‑volume operation strongly preferred.
• Experience within an upscale restaurant, cocktail bar, rooftop, nightlife, or similarly elevated concept preferred.
• Strong financial acumen with experience managing budgets, labor, COGS, inventory, and P&L performance.
• Demonstrated ability to recruit, develop, motivate, and retain high‑performing teams.
• Strong understanding of beverage operations and bar profitability.
• Exceptional communication, organization, and problem‑solving skills.
• Ability to remain composed and decisive in a fast‑paced environment.
• Genuine passion for hospitality and creating memorable guest experiences.
• Flexible availability, including evenings, weekends, holidays, and late‑night operations as required.

Working Conditions

• Ability to stand and walk for extended periods throughout the shift.
• Ability to lift, carry, push, or pull up to 30 pounds as needed.
• Ability to work in a fast‑paced restaurant and bar environment with varying levels of noise and activity.
• Position requires regular evening, weekend, holiday, and late‑night availability.
• This role may involve working in indoor and outdoor rooftop environments and exposure to varying weather conditions.

Equal Employment Opportunity

Method Co. is an equal opportunity employer. We are committed to creating an inclusive workplace and providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state, or local law.
Employment decisions are based on qualifications, merit, and business needs.

Compensation Range

$80,000 - $90,000 USD