Guest Experience Lead – Live Attractions

Original X Productions; Las Vegas (NV); On-site; USD 23,000 - 32,000; Part time

Benefits offered by this job

Flexible Schedule

Paid Leave

Job summary

Original X Productions, operator of immersive experiences, is seeking a Guest Experience Floor Supervisor in Las Vegas. This part-time role can be scheduled up to five days or 28 hours per week and pays $20.00 per hour.

The position requires overseeing front-line operations, ensuring an engaging guest experience, and supporting a fast-paced, friendly team environment. The ideal candidate has strong communication, leadership, and organizational skills, with experience in guest-focused settings

Qualifications

• High school diploma or equivalent; some college preferred.
• At least 6 months of supervisory or leadership experience.
• At least 1 year of guest-focused experience (retail, hospitality, etc.).
• Experience using a ticketing system.

Responsibilities

• Oversee day-to-day experience floor operations, including ticketing, guest services, and photo operations.
• Learn and become a subject matter expert on policies, processes, procedures, and standards.
• Help train and develop a world-class operations team.
• Contribute to defining team culture and its implementation.
• Assess team effectiveness and provide feedback to management; enforce handbook standards.
• Maintain daily break schedules and ensure proper shift coverage.
• Manage staff timekeeping and ensure accurate clock-in/out.
• Enforce dress code.
• Fill in across operation areas as needed.
• Complete daily summary reports and carry out additional duties as assigned.

Skills

Communication skills

Organized

Detail oriented

Multitasking

Leadership

Poise under pressure

Customer service

POS systems

Gmail

Education

High school diploma

Some college preferred

Tools

POS systems

Gmail

Job description

Original X Productions, operator of immersive experiences, is seeking a Guest Experience Floor Supervisor in Las Vegas. This part-time role can be scheduled up to five days or 28 hours per week and pays $20.00 per hour.

The position requires overseeing front-line operations, ensuring an engaging guest experience, and supporting a fast-paced, friendly team environment. The ideal candidate has strong communication, leadership, and organizational skills, with experience in guest-focused settings