Guest Experience Lead - Las Vegas Steakhouse

Flanker LV; Las Vegas (NV); In loco; USD 65.000 - 80.000; Tempo pieno

Vantaggi offerti da questo lavoro

Full health insurance

Paid time off

Descrizione del lavoro

Carversteak at Resorts World Las Vegas is seeking a Service & Hospitality Manager to assist the General Manager with daily FOH operations and staff training. The role focuses on delivering high-level hospitality, guest interactions, and flawless service in a high-volume setting.

Ideal candidates bring 2+ years in a busy restaurant, strong leadership and guest-service skills, and a willingness to work flexible hours, including nights and weekends. Competitive benefits are provided.

Competenze

• 2 years of experience in a high-volume restaurant/lounge.
• Experience leading a FOH service team.
• Strong guest interaction and hospitality mindset.
• Ability to work a flexible schedule including evenings, weekends and holidays.

Mansioni

• Assist the General Manager in overseeing daily FOH operations.
• Train and develop front-of-house staff to deliver high-level service.
• Oversee guest recovery and respond to online feedback professionally.
• Ensure food, drink, and service meet Carversteak standards and brand.
• Collaborate with other departments to plan guest experiences and events.

Conoscenze

Restaurant leadership

Guest service

Flexible scheduling

Interpersonal skills

Descrizione del lavoro

Carversteak at Resorts World Las Vegas is seeking a Service & Hospitality Manager to assist the General Manager with daily FOH operations and staff training. The role focuses on delivering high-level hospitality, guest interactions, and flawless service in a high-volume setting.

Ideal candidates bring 2+ years in a busy restaurant, strong leadership and guest-service skills, and a willingness to work flexible hours, including nights and weekends. Competitive benefits are provided.