Guest Experience Lead — Host, Bussers & Runners

Kalahari Resorts LLC; Wisconsin Dells (WI); Hybrid; USD 26,000 - 36,000; Full time

Benefits offered by this job

401(k) matching

Paid time off

Holiday compensation

Health, dental, and vision coverage

Employee appreciation events

Education assistance programs

Job summary

Kalahari Resorts & Conventions in Wisconsin Dells, WI is seeking Hosts, Bussers, and Food Runners to deliver a friendly, responsive dining experience for guests.

As part of our team, you’ll embody our Promise to Lead with Love, while enjoying career growth opportunities, 401(k) matching, health coverage, paid time off, and resort-wide perks.

We value teamwork, hospitality excellence, and guest satisfaction, with opportunities to advance within one of America’s leading hospitality brands.

Qualifications

• Prior restaurant experience in a full-service restaurant or a background in the service industry.
• A leadership style rooted in collaboration, respect, and service to others.

Responsibilities

• Ensure that all guests feel welcome and are given responsive, friendly, and courteous service at all times.
• Remove used tableware between courses; clear and reset tables after guests leave.
• Greet guests, inform them of specials, provide menu tours, and recommend items you genuinely feel guests will enjoy and menu changes.
• Participate as a team and use core values and service expectations listed in the Kalahari Promise daily.

Skills

Guest service experience

Team leadership

Job description

Kalahari Resorts & Conventions in Wisconsin Dells, WI is seeking Hosts, Bussers, and Food Runners to deliver a friendly, responsive dining experience for guests.

As part of our team, you’ll embody our Promise to Lead with Love, while enjoying career growth opportunities, 401(k) matching, health coverage, paid time off, and resort-wide perks.

We value teamwork, hospitality excellence, and guest satisfaction, with opportunities to advance within one of America’s leading hospitality brands.