Guest Experience Lead - GEL

McDonald's Restaurants Limited; Fort Collins (CO); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Tuition Assistance up to $2,500 per yr

Free Meal Every Shift

Flexible Scheduling

Paid Sick Leave

Medical, Dental, Vision Insurance

Job summary

Boselli & Sons’ LLC DBA McDonald’s is hiring Guest Experience Leaders aged 16+ in Fort Collins, CO. Roles include taking orders, handling payments, preparing food, and delivering friendly customer service in a fast-paced franchise restaurant.

The position offers flexible scheduling and opportunities for development; benefits vary by franchisee. Pay ranges from $15.50 to $17.00 per hour depending on availability and experience, with the franchisee providing training and advancement opportunities.

Qualifications

• Must be at least 16 years old.
• Availability to work flexible shifts, including parts of the day, weekends, and holidays.

Responsibilities

• Work in a fast-paced environment and multitask.
• Connect with customers to ensure a positive experience.
• Take orders and handle payments.
• Prepare food and assemble orders.
• Collaborate with Crew and Managers to meet daily goals.
• Keep the restaurant clean and presentable.

Skills

Customer service

Multitasking

Cash handling

Teamwork

Food assembly

Job description

This posting is for a role with an independent McDonald’s franchisee.

We are hiring driven Guest Experience Leaders 16 years old and older!

Pay range $15.50-$17.00 DOE & AVAILABILITY

Boselli & Sons’ LLC DBA McDonald’s is an Equal Opportunity employer.

Are you ready to bring a smile to every customer's face? At McDonald's, we're more than just a fast-food restaurant. We're a global community serving delicious meals and unforgettable experiences! If you have a passion for great service and love working in a lively environment, we want YOU to be part of our team!

Start building your future today - Build your skills through world-class training and pursue your education. We offer college tuition assistance up to $2500 per year, free high school completion programs, free , and even career advising to help employees achieve their goals.

Start a flexible schedule today - Get a job that fits your life and encourages you to balance what’s important to you.

Start a feel-good moment and start your application today!

Responsibilities

Whether you're looking for part-time or full-time work to support your next step, you've come to the right place! Team member opportunities are available practically anytime: breakfast, lunch, late nights, weekends - whenever works for you.

How do Crew Members play a key role in the restaurant?

• Work in a fast-paced environment, able to multitask
• Connect with customers to ensure they have a positive experience
• Help customers order their favorite McDonald's meals (Take orders and handle payments)
• Prepare all of McDonald’s World-Famous food (cook food and assemble orders)
• Partner with other Crew and Managers to meet daily goals and have fun
• Keep the restaurant looking phenomenal

Benefits

• ZayZoon- Access Your Pay Before Payday
• Opportunities for Advancement
• Paid Sick Leave
• Medical, Dental, Vision Insurance Offered
• Performance Reviews Every 6 Months
• Free Meal Every Shift
• Flexible Scheduling
• Employee Resource Connection
• Tuition Assistance up to $2,500 per year
• Free Online High School Diploma Program
• Career Advising services
• Special Discounts on Insurance, Groceries, Travel, Electronics and More!
• 30% National Employee Discount off an entire order, one time a day
• We Provide Uniforms (2 Shirts, Hat/Visor, Name Tag)
• Company Outings, In-Store Incentives, Employee Recognition, and So Much More!

This job posting is for a position in a restaurant owned and operated by an independent franchisee, not McDonald’s USA. This franchisee owns a license to use McDonald’s logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald’s USA. Thus, if you are hired for the job described in this posting, the franchisee will be your employer, not McDonald’s USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald’s USA has no control over employment matters at the restaurant. McDonald’s USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.

This job posting contains some general information about what it is like to work in this restaurant but is not a complete description of all duties of the job. People who work in this restaurant perform a number of different tasks every day and this posting does not list every essential function of the job.

McDonald's Corporation and McDonald's USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact [e-mail] if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company or at a McDonald’s corporate-owned restaurant to which you are applying.

McDonald’s and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at https://news.mcdonalds.com/news-releases/news-release-details/prioritizing-health-safety-and-community-mcdonalds-shares.