Guest Experience Lead - Front of House & To-Go

Battleground Restaurants, LLC; High Point (NC); On-site; USD 25,000 - 35,000; Full time

Job summary

Battleground Restaurants, LLC in High Point, North Carolina is looking for a guest-focused restaurant staff to serve as the first and last point of contact with guests. This includes greeting guests warmly and managing the flow of the restaurant while ensuring a welcoming environment.

The role also includes handling various aspects of to-go and curbside orders, confirming them accurately and packaging them with care, ensuring a smooth guest experience.

Responsibilities

• Greet guests with enthusiasm.
• Manage waitlist and seating chart efficiently.
• Communicate wait times clearly.
• Answer phones and assist with to-go orders.
• Take and confirm phone, online, and third party orders.
• Package food neatly and accurately.
• Manage curbside and front-of-house pickup.
• Handle cash and card payment transactions.

Job description

Battleground Restaurants, LLC in High Point, North Carolina is looking for a guest-focused restaurant staff to serve as the first and last point of contact with guests. This includes greeting guests warmly and managing the flow of the restaurant while ensuring a welcoming environment.

The role also includes handling various aspects of to-go and curbside orders, confirming them accurately and packaging them with care, ensuring a smooth guest experience.