Guest Experience Lead - Front of House & To-Go

Battleground Restaurants, LLC; Bristol (TN); On-site; USD 25,000 - 35,000; Full time

Job summary

Battleground Restaurants, LLC in Bristol, Tennessee is looking for a dedicated specialist to be the first and last point of contact with guests. This role involves managing the flow of the restaurant, ensuring a welcoming environment, and handling to-go and curbside orders with care.

Responsibilities include greeting guests enthusiastically, managing the waitlist, communicating wait times, packaging food accurately, and processing payments. Join us to enhance guest experiences at our establishment.

Responsibilities

• Greet guests with enthusiasm.
• Manage waitlist and seating chart efficiently.
• Communicate wait times clearly.
• Answer phones and assist with to-go orders.
• Take and confirm phone, online, and third-party orders.
• Package food neatly and accurately.
• Manage curbside and front-of-house pickup.
• Handle cash and card payment transactions.

Job description

Battleground Restaurants, LLC in Bristol, Tennessee is looking for a dedicated specialist to be the first and last point of contact with guests. This role involves managing the flow of the restaurant, ensuring a welcoming environment, and handling to-go and curbside orders with care.

Responsibilities include greeting guests enthusiastically, managing the waitlist, communicating wait times, packaging food accurately, and processing payments. Join us to enhance guest experiences at our establishment.