Guest Experience Lead, Front of House

SPEAK CHEEZY - 04a5; Long Beach (CA); On-site; USD 52,000 - 70,000; Full time

Job summary

SPEAK CHEEZY in Long Beach, CA seeks a Front of House Manager to lead our front-of-house operations and uphold outstanding guest service. You’ll oversee the FOH team, scheduling, and daily service standards to keep guests smiling.

With at least 1 year in a FOH or hospitality management role, you’ll bring leadership, clear communication, a customer-first mindset, and the ability to multitask in a fast-paced setting, ensuring memorable dining experiences for every guest.

Qualifications

• At least 1 year of experience in a front-of-house or hospitality management role.
• Strong leadership and communication skills to guide and inspire your team.
• Customer-focused mindset with a passion for delivering memorable dining experiences.
• Ability to multitask and thrive in a fast-paced environment.

Responsibilities

• Oversee the front-of-house team, manage scheduling, and maintain service standards.
• Handle customer interactions and resolve issues professionally.
• Collaborate with back-of-house to ensure seamless operations.

Skills

Leadership

Communication

Customer focus

Multitasking

Job description

SPEAK CHEEZY in Long Beach, CA seeks a Front of House Manager to lead our front-of-house operations and uphold outstanding guest service. You’ll oversee the FOH team, scheduling, and daily service standards to keep guests smiling.

With at least 1 year in a FOH or hospitality management role, you’ll bring leadership, clear communication, a customer-first mindset, and the ability to multitask in a fast-paced setting, ensuring memorable dining experiences for every guest.