Guest Experience Lead — Front End Supervisor

Sara's Market & Bakery; Richardson (TX); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Opportunities for advancement

Collaborative work environment

Family-owned brand culture

Job summary

A growing Mediterranean brand in Richardson, Texas, is seeking a Front-End Supervisor to lead checkout operations. The role includes ensuring exceptional guest service, managing team performance, and handling cash operations. Candidates should have 2+ years of experience in retail or hospitality, strong leadership skills, and the ability to create a collaborative work environment. Join a family-owned business focused on quality and hospitality.

Qualifications

• 2+ years of experience in retail, grocery, or hospitality (supervisory experience preferred).
• Strong leadership and communication skills.
• Detail-oriented and organized, with solid problem-solving skills.

Responsibilities

• Lead by example in delivering outstanding customer service.
• Resolve guest concerns and handle escalations with professionalism.
• Ensure checkout lines move quickly and accurately.

Skills

Leadership

Customer service

Conflict resolution

Organization

Problem solving

Job description

A growing Mediterranean brand in Richardson, Texas, is seeking a Front-End Supervisor to lead checkout operations. The role includes ensuring exceptional guest service, managing team performance, and handling cash operations. Candidates should have 2+ years of experience in retail or hospitality, strong leadership skills, and the ability to create a collaborative work environment. Join a family-owned business focused on quality and hospitality.