Guest Experience Lead — Front Desk

Tapestry Conshohocken; Columbus (OH); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) program with company match

Discounted room rates at Concord-managed hotels

Training and development opportunities

Job summary

Tapestry Conshohocken in Columbus, Ohio is seeking a Front Desk Clerk to engage with guests and ensure exceptional service. You will create memorable experiences from arrival to departure and must be proactive in addressing guest needs.

The ideal candidate should possess strong communication skills and the ability to work in a fast-paced environment while maintaining professionalism. This position offers competitive wages and benefits, including insurance and a 401(k) program.

Qualifications

• Experience in hospitality or customer service is preferred.
• Strong interpersonal and communication skills.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Assist guests efficiently and courteously.
• Maintain high service and hospitality standards.
• Address guest concerns promptly.

Skills

Interpersonal skills

Communication skills

Multitasking

Attention to detail

Customer service

Education

High school diploma or equivalent

Job description

Tapestry Conshohocken in Columbus, Ohio is seeking a Front Desk Clerk to engage with guests and ensure exceptional service. You will create memorable experiences from arrival to departure and must be proactive in addressing guest needs.

The ideal candidate should possess strong communication skills and the ability to work in a fast-paced environment while maintaining professionalism. This position offers competitive wages and benefits, including insurance and a 401(k) program.