Guest Experience Lead - Food & Beverage

Newfields; Indianapolis (IN); On-site; USD 22,000 - 31,000; Full time

Job summary

Newfields is seeking a Lead Hospitality Associate in Indianapolis to deliver outstanding guest service and support daily operations. This role requires clear communication with management and a proactive approach to resolving issues on the floor.

Ideal candidates bring 1 year of food & beverage experience and a customer-focused attitude, ensuring high-quality standards in both product and service for museum guests.

Qualifications

• 1 year of experience in the food and beverage field.
• Strong communication with guests and staff.
• Ability to maintain quality standards in service and product.

Responsibilities

• Taking excellent care of Newfields Guests.
• Communicating operational needs to the manager.
• Ensuring quality standards in product and service are upheld.

Skills

Excellent communication

Problem solving

Customer service focus

Education

1 year of experience in the food & beverage field

Job description

Newfields is seeking a Lead Hospitality Associate in Indianapolis to deliver outstanding guest service and support daily operations. This role requires clear communication with management and a proactive approach to resolving issues on the floor.

Ideal candidates bring 1 year of food & beverage experience and a customer-focused attitude, ensuring high-quality standards in both product and service for museum guests.