Guest Experience Lead - Flexible Schedule & Growth

McDonald's; Xenia (OH); On-site; USD 16,479 - 23,470; Full time

Benefits offered by this job

Competitive pay starting from $14.50

Employee discounts and free meals

Paid sick leave and/or paid time off

Tuition reimbursement and/or educational assistance

Training and advancement opportunities

Weekly direct deposit

401(k) plan

Medical, dental, and vision benefits

Job summary

A leading global fast-food chain located in Ohio is seeking a Guest Experience Lead to create an enjoyable atmosphere for customers. In this full-time role, you will lead interactions with guests, address concerns promptly, and maintain a high level of service throughout the restaurant. The ideal candidate possesses a humble demeanor and a passion for serving others, ensuring customer satisfaction and engagement.

Qualifications

• Desire to learn and grow.
• Passion for helping and serving others.
• Ability to effectively communicate with guests.

Responsibilities

• Lead the experience by checking in with guests.
• Handle guest concerns and provide resolution.
• Maintain a welcoming and clean restaurant environment.
• Provide insights into using the McDonald's App.

Skills

Humble and hospitable demeanor

Passion for helping and serving others

Ability to communicate effectively

Anticipate customer needs

Job description

A leading global fast-food chain located in Ohio is seeking a Guest Experience Lead to create an enjoyable atmosphere for customers. In this full-time role, you will lead interactions with guests, address concerns promptly, and maintain a high level of service throughout the restaurant. The ideal candidate possesses a humble demeanor and a passion for serving others, ensuring customer satisfaction and engagement.