Guest Experience Lead — Flexible Hours + Tips

United Premium Brands; Whitestown (IN); On-site; USD 15,000 - 18,000; Full time

Benefits offered by this job

Pay 11.00–13.00 USD per hour

Tips included

Medical insurance after 60 days

Dental insurance after 60 days

Vision insurance after 60 days

Paid training

Paid time off

Flexible hours

Employee discounts

Growth opportunities

Job summary

Tropical Smoothie Café in Whitestown, IN is seeking a Café Shift Lead to help deliver outstanding guest experiences and to lead crew members with a friendly, energetic approach. The role emphasizes hospitality, product knowledge, and adherence to brand standards in a fast-paced café environment.

You will work closely with managers to train teammates, maintain quality service, and ensure accurate, timely order preparation while upholding safety and cleanliness.

Qualifications

• Motivated, hardworking individuals with a positive attitude.
• Role models who lead by example and inspire others.
• Go-getters who demonstrate a strong work ethic and reliability.
• Vibrant, energetic team players who collaborate well.
• Ability to follow instructions and safety precautions when preparing food and smoothies.
• Excellent communication and interpersonal skills with customers and coworkers.

Responsibilities

• Deliver the ultimate guest service experience with strong customer service skills.
• Convey concise details about Tropical Smoothie Café products to guests.
• Maintain product and guest service standards.
• Foster teamwork across the crew.
• Prepare orders in a timely and accurate manner.
• Collaborate with Crew Members and Managers.
• Maintain excellent menu and product knowledge.
• Meet schedule requirements and be a reliable performer.

Skills

Motivated

Leadership by example

Team player

Strong work ethic

Communication skills

Customer service

Job description

Tropical Smoothie Café in Whitestown, IN is seeking a Café Shift Lead to help deliver outstanding guest experiences and to lead crew members with a friendly, energetic approach. The role emphasizes hospitality, product knowledge, and adherence to brand standards in a fast-paced café environment.

You will work closely with managers to train teammates, maintain quality service, and ensure accurate, timely order preparation while upholding safety and cleanliness.