Daytime Cafe Shift Lead - Guest Experience

United Premium Brands; Carmel (IN); On-site; USD 15,153 - 17,908; Full time

Benefits offered by this job

Tips

Health/Dental/Vision after 60 days

Paid training

Paid time off

Work-life balance

Employee discounts

Growth opportunities

Job summary

United Premium Brands in Carmel, IN is hiring a Café Shift Lead for Tropical Smoothie Café to drive guest satisfaction, lead crew, and uphold brand culture. You will train teammates, manage shifts, and ensure product knowledge and safety while delivering friendly hospitality.

The role offers hourly pay of $11.00–$13.00, opportunities for tips, and benefits after 60 days, with a schedule that supports a healthy work-life balance.

Qualifications

• Highly motivated hardworking individuals.
• Role models who lead by example.
• Go-getters who demonstrate a strong work ethic.
• Vibrant, energetic team players.
• Ability to follow instructions and safety precautions when preparing food and smoothies.
• Possesses excellent communication and interpersonal skills with customers and coworkers.

Responsibilities

• Deliver the ultimate guest service experience with strong customer service skills needed.
• Communicate concise details about TSC products and information to all guests.
• Be responsible for product and guest service standards.
• Form an environment of Teamwork.
• Prepare orders in a timely and accurate manner.
• Work well with Crew Members and Managers.
• Maintain excellent menu and product knowledge.
• Ability to meet schedule requirements and is a reliable performer.

Skills

Customer service

Communication

Team player

Work ethic

Job description

United Premium Brands in Carmel, IN is hiring a Café Shift Lead for Tropical Smoothie Café to drive guest satisfaction, lead crew, and uphold brand culture. You will train teammates, manage shifts, and ensure product knowledge and safety while delivering friendly hospitality.

The role offers hourly pay of $11.00–$13.00, opportunities for tips, and benefits after 60 days, with a schedule that supports a healthy work-life balance.