Guest Experience Lead - Flexible Hours & Growth

McDonald's; Kansas City (MO); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Competitive pay

Medical coverage

Dental coverage

Vision coverage

401k with matching

Paid time off

Archways to Opportunity

Free meals

Meal discounts

Job summary

McDonald's is seeking Guest Experience Leaders to greet guests, assist with ordering, and create friendly service between 8am and 8pm in our on-site restaurants. This part-time role emphasizes a positive attitude, teamwork, and learning new skills in a fast-paced environment.

You'll be part of a team that delivers quality guest experiences, with opportunities for growth, education support, and a range of benefits. 16+ age requirement applies for corporate-owned restaurants.

Qualifications

• Experience in fast-paced customer service.
• Strong communication and friendly demeanor.
• Ability to operate kiosks and assist guests.

Responsibilities

• Greet guests and communicate with them while ordering.
• Assist guests with using the ordering kiosks.
• Provide extra help to those in need of assistance.
• Check guest satisfaction after food is served.
• Ensure kids receive a kid treat and address concerns.
• Communicate feedback to the restaurant team.

Skills

Excellent customer service

Team player

Flexible schedule

Communication skills

Education

High school diploma or equivalent

Tools

POS systems

Job description

McDonald's is seeking Guest Experience Leaders to greet guests, assist with ordering, and create friendly service between 8am and 8pm in our on-site restaurants. This part-time role emphasizes a positive attitude, teamwork, and learning new skills in a fast-paced environment.

You'll be part of a team that delivers quality guest experiences, with opportunities for growth, education support, and a range of benefits. 16+ age requirement applies for corporate-owned restaurants.