Guest Experience Lead — Flexible Hours & Growth

McDonald's; Peoria (AZ); On-site; USD 21,352 - 24,273; Full time

Benefits offered by this job

Competitive pay ($15.50 - $17.62/hour)

Employee discounts and free meals

Paid sick leave

Tuition reimbursement

401k plan

Medical, dental, and vision benefits

Job summary

A leading fast-food chain in Peoria, AZ is hiring a Guest Experience Lead to ensure guest satisfaction and a positive dining environment. Responsibilities include managing guest interactions, addressing concerns, and leading the team. Ideal candidates are approachable, passionate about service, and effective communicators. This full-time role offers competitive pay along with benefits such as discounts, sick leave, and tuition assistance.

Qualifications

• A humble and hospitable demeanor.
• Passion for helping and serving others.
• Desire to learn and grow.
• Ability to anticipate customer needs.

Responsibilities

• Lead the experience by checking in with guests.
• Handle guest concerns and provide resolution.
• Maintain a friendly, clean restaurant environment.
• Offer insights into promotions and features.

Skills

Customer service

Effective communication

Teamwork

Job description

A leading fast-food chain in Peoria, AZ is hiring a Guest Experience Lead to ensure guest satisfaction and a positive dining environment. Responsibilities include managing guest interactions, addressing concerns, and leading the team. Ideal candidates are approachable, passionate about service, and effective communicators. This full-time role offers competitive pay along with benefits such as discounts, sick leave, and tuition assistance.