Guest Experience Lead — Flexible Hours & Growth

McDonald's; Estero (FL); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Great pay

Benefits

Growth opportunities

Job summary

McDonald’s is seeking a Guest Experience Leader to join our team in a fast-paced, guest-centered environment. You will welcome guests, guide them through the ordering process, and assist with kiosks, ensuring a positive experience from the order to pickup.

This part-time role requires at least 16 years of age, offers flexible shifts from 8am to 8pm, and provides opportunities to grow, learn, and contribute to delicious guest moments in a supportive restaurant team.

Qualifications

• Must be 16 years of age or older.
• Part-time role with hours between 8am and 8pm.
• Ability to greet guests and assist customers in a fast-paced environment.

Responsibilities

• Greeting guests and communicating with them while ordering.
• Offering help with using the ordering kiosks.
• Offering assistance to those in need of some extra hands.
• Checking with them once they have their food to make sure they’re satisfied, or to see if they need anything else.
• Ensuring kids receive a kid treat.
• Handling any concerns.
• Communicating with the restaurant team to provide feedback and recommendations.

Skills

Customer Service

Communication

Teamwork

Willingness to learn

Tools

Kiosk usage

Job description

McDonald’s is seeking a Guest Experience Leader to join our team in a fast-paced, guest-centered environment. You will welcome guests, guide them through the ordering process, and assist with kiosks, ensuring a positive experience from the order to pickup.

This part-time role requires at least 16 years of age, offers flexible shifts from 8am to 8pm, and provides opportunities to grow, learn, and contribute to delicious guest moments in a supportive restaurant team.