Guest Experience Lead - Flexible Hours & Growth

McDonald's; Ames (IA); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Competitive pay

Employee discounts

Free meals

Paid sick leave / PTO

Tuition reimbursement

Training and advancement

Weekly direct deposit

401k plan

Medical, dental, and vision

Job summary

McDonald's in Ames, IA is seeking a Guest Experience Leader to welcome guests, ensure they are enjoying their visit, and promote the McDonald’s App and Mobile Order & Pay features. You’ll lead the guest experience and work with a team to maintain a welcoming, clean restaurant.

Flexible scheduling and a valuable benefits package support your success. This role emphasizes hospitality, communication, and teamwork in a fast-paced setting that values guest satisfaction.

Responsibilities

• Lead the experience: Check in with guests and make sure they are enjoying themselves
• Be the solution: Handle guest concerns and provide resolve to their satisfaction
• Understand that teamwork is key: Work hand in hand with your team to maintain a welcoming, friendly, and clean restaurant environment
• Be in the know: Offer expert insight into promotions and benefits of utilizing the McDonald’s App, Mobile Order & Pay features

Job description

McDonald's in Ames, IA is seeking a Guest Experience Leader to welcome guests, ensure they are enjoying their visit, and promote the McDonald’s App and Mobile Order & Pay features. You’ll lead the guest experience and work with a team to maintain a welcoming, clean restaurant.

Flexible scheduling and a valuable benefits package support your success. This role emphasizes hospitality, communication, and teamwork in a fast-paced setting that values guest satisfaction.