Guest Experience Lead, Events

Vacatia

Orlando (FL)

On-site

USD 21,000 - 34,000

Part time

14 days+

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Job summary

Vacatia, an innovative hospitality company redefining vacation rental experiences, is seeking a Lead Marketing Greeter to be the first point of contact at our events across Florida. You will welcome guests, connect them with our sales teams, and help drive lead generation.

You thrive in fast-paced settings, deliver exceptional customer service, and coordinate with on-site teams to ensure a polished exhibit presence. Weekend and extended hours may be required based on event needs.

Qualifications

1+ years in events, hospitality, customer service, guest-facing, or sales support.
Proven track record of exceptional customer service.
Strong interpersonal communication and problem-solving skills.
Ability to work independently and handle multiple priorities.
Experience in hospitality industry preferred.

Responsibilities

Greet and welcome event guests with a warm, friendly, and professional demeanor.
Partner proactively with on-site package sales representatives, guiding attendees to enter their lead information.
Maintain and support a clean, organized exhibit space and assist on-site leadership with event operations.
Navigate shifting priorities and busy public spaces, directing traffic and ensuring guests feel supported.
Champion teamwork within the marketing event environment and provide seamless coverage during breaks.