Events Guest Experience Lead: Marketing & Hospitality

Vacatia

Florida

On-site

USD 21,000 - 28,000

Full time

14 days+

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Job summary

Vacatia, a hospitality tech company, is seeking a Lead Marketing Greeter to serve as the crucial first contact at events throughout Florida. You will welcome guests and connect them with sales teams to drive lead generation.

If you thrive in dynamic environments and care about guest experience, this role offers an opportunity to shape how potential owners discover Vacatia's offerings while collaborating with marketing, sales and on-site leadership.

Qualifications

1+ years of experience in events, hospitality, customer service, guest-facing, or sales support roles.
Proven track record of providing exceptional customer service, maintaining composure, and thriving in fast-paced, public-facing environments.
Strong interpersonal communication, problem-solving, and tactful engagement with diverse personalities.
Ability to work independently, handle multiple priorities, and maintain flexibility to work weekends, holidays, and extended hours based on event needs.
Experience in the timeshare, resort, travel, or hospitality industries is preferred.

Responsibilities

Greet and welcome event guests with a warm, friendly, and professional demeanor.
Partner proactively with on-site package sales representatives, engaging attendees in conversation and smoothly handing them off to enter their lead information.
Maintain and support a clean, organized, and inviting exhibit space, assisting the on-site leadership team with essential event operations.
Navigate and adapt to shifting priorities and busy public spaces, effectively directing traffic and ensuring all guests feel supported and informed.
Champion teamwork within the marketing event environment, providing seamless coverage while other staff members are on scheduled breaks.