Guest Experience Lead, Daytime Front of House

Biscuit Love Brunch; Franklin (TN); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Free meal and drink every shift

Health insurance from Day 1 (full-time

Annual raises

Daytime shifts (4 PM close)

Career growth opportunities

Staff care resources

Job summary

Biscuit Love Brunch in Franklin, TN is hiring Front of House staff to deliver Breakfast for Good and warm, polished guest experiences from welcome to farewell.

Shifts are daytime, most ending by 4 PM. Start at $17–22/hr (base + tip share). Benefits include free meal daily, health insurance from Day 1 for full-time, annual raises, and clear paths for growth in our culture of hospitality.

Qualifications

• Hospitality- and guest-service mindset
• Excellent communication and guest interaction
• Ability to work well in a fast-paced team
• Weekend availability

Responsibilities

• Provide friendly, focused guest service across various customer-facing roles
• Stay proactive, communicative, and solutions-minded to support your team
• Maintain high standards of cleanliness, organization, and presentation
• Collaborate with Back of House to ensure a seamless service experience
• Handle pressure with poise during high-volume brunch shifts

Skills

Hospitality-first mindset

Strong interpersonal skills

Positive energy

Detail-oriented

Fast-paced environment

Job description

Biscuit Love Brunch in Franklin, TN is hiring Front of House staff to deliver Breakfast for Good and warm, polished guest experiences from welcome to farewell.

Shifts are daytime, most ending by 4 PM. Start at $17–22/hr (base + tip share). Benefits include free meal daily, health insurance from Day 1 for full-time, annual raises, and clear paths for growth in our culture of hospitality.