Guest Experience Lead - Customer Delight & Quick Service

McDonald's; Denver (CO); Hybrid; USD 12,000 - 15,000; Part time

Benefits offered by this job

Competitive pay

Franchisee benefits

Tuition assistance

Job summary

McDonald's in Denver is seeking a Guest Experience Lead to greet guests, assist with ordering at kiosks, and help create feel-good moments. You'll work in a fast-paced team environment between 8am and 8pm, delivering friendly service to guests of all ages.

The role emphasizes accommodating customers, addressing concerns, and supporting the restaurant team to ensure smooth operations. You must be 16 or older; the position offers competitive pay and benefits through the franchisee.

Qualifications

• Greeting guests and assisting with the ordering process.
• Assisting guests with using the ordering kiosks.
• Proactively address concerns and ensure guest satisfaction.
• Support restaurant team with feedback and collaboration.

Responsibilities

• Create feel-good moments for guests in a fast-paced setting.
• Maintain high service standards during peak times.
• Support kids with kid treats and ensure a positive dining experience.

Skills

Guest experience

Kiosk support

Customer service

Teamwork

Job description

McDonald's in Denver is seeking a Guest Experience Lead to greet guests, assist with ordering at kiosks, and help create feel-good moments. You'll work in a fast-paced team environment between 8am and 8pm, delivering friendly service to guests of all ages.

The role emphasizes accommodating customers, addressing concerns, and supporting the restaurant team to ensure smooth operations. You must be 16 or older; the position offers competitive pay and benefits through the franchisee.