Guest Experience Lead - Create Feel-Good Moments

McDonald's Restaurants Limited; Southwick (MA); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental, vision

401k with matching

Paid time off

Archways to Opportunity

Free meals

Discount programs

Job summary

McDonald’s is seeking a Guest Experience Leader for a corporate-owned restaurant in Massachusetts. You will greet guests, assist with ordering, and help guests using kiosks while delivering friendly, efficient service.

You’ll work in a fast-paced team environment, ensure guest satisfaction, and participate in a supportive, growth-oriented workplace with benefits and flexible hours. Minimum age 16 required.

Qualifications

• Greeting guests and communicating with them while ordering.
• Offering help with using the ordering kiosks.
• Providing friendly, proactive assistance to customers in need.

Responsibilities

• Greeting guests and assisting with orders.
• Helping guests use kiosks and navigate the ordering process.
• Ensuring customer satisfaction and addressing concerns.

Skills

Guest service

Kiosk assistance

Team player

Communication

Job description

McDonald’s is seeking a Guest Experience Leader for a corporate-owned restaurant in Massachusetts. You will greet guests, assist with ordering, and help guests using kiosks while delivering friendly, efficient service.

You’ll work in a fast-paced team environment, ensure guest satisfaction, and participate in a supportive, growth-oriented workplace with benefits and flexible hours. Minimum age 16 required.