Guest Experience Lead: Cashier & Host

Happy Lamb Hotpot; Bellevue (WA); On-site; USD 30,000 - 40,000; Full time

Job summary

Happy Lamb Hotpot in Bellevue, Washington, is seeking a Cashier / Host to provide exceptional service and manage guest experiences.

This position involves greeting guests, managing seating, processing payments, and ensuring a welcoming environment. Prior restaurant or customer service experience is preferred, along with strong communication skills. Join our growing team for a vibrant dining atmosphere!

Qualifications

• Prior experience in a restaurant, cashier, or customer service role preferred.
• Training for POS systems will be provided.

Responsibilities

• Greet guests in a friendly and professional manner.
• Manage guest seating, waitlists, and reservations.
• Process cash, credit card, and digital payments accurately.
• Answer guest questions regarding the menu and restaurant policies.
• Coordinate with servers and kitchen staff to ensure smooth service flow.

Skills

Customer service skills

Communication skills

Attention to detail

Ability to multitask

Professional attitude

Education

High school diploma or equivalent

Job description

Happy Lamb Hotpot in Bellevue, Washington, is seeking a Cashier / Host to provide exceptional service and manage guest experiences.

This position involves greeting guests, managing seating, processing payments, and ensuring a welcoming environment. Prior restaurant or customer service experience is preferred, along with strong communication skills. Join our growing team for a vibrant dining atmosphere!