Guest-Centric Waiter/Waitress: Fast, Friendly Service

Happy Lamb Hotpot; Berkeley (CA); On-site; USD 32,000 - 52,000; Full time

Job summary

Happy Lamb is seeking a friendly and efficient waiter/waitress to join our team in Berkeley. You will greet guests, take orders, deliver food and beverages, and help with menu recommendations to ensure a memorable dining experience.

Candidates should have prior experience, strong teamwork, cash handling skills, and the ability to multitask in a fast-paced environment. A high school diploma is preferred, and flexibility to work shifts is expected.

Qualifications

• Prior experience as a waiter/waitress.
• Strong teamwork and communication skills.
• Ability to handle money transactions responsibly.
• Able to multitask and act quickly.
• Flexible and willing to work shifts.
• High school diploma preferred.

Responsibilities

• Greet guests, seat them, and escort to tables.
• Take orders and relay them to the kitchen.
• Deliver food and beverages in a timely manner.
• Upsell menu items when appropriate.
• Manage cash and card payments at checkout.
• Provide exceptional customer experience.
• Maintain a clean and welcoming dining area.

Skills

Teamwork

Communication

Multitasking

Cash handling

Customer service

Education

High school diploma

Job description

Main Responsibilities of a Waiter/Waitress:

• Taking orders and delivering food and beverages.
• Helping guests with menu recommendations.
• Providing exceptional customer experience.

Waiter/Waitress Job Description:

Our restaurant is looking for a waiter/waitress with remarkable hard skills and engaging people skills.

The right person for this job should be able to multitask food and beverage orders and deliveries, but not only that. Our restaurant prides itself in providing excellent service, which is why we are looking for a waiter/waitress who will treat our guests with attentiveness, patience, and a positive attitude.

The responsibilities of a waiter/waitress in our restaurant are to greet guests, seat them down, help them with menu recommendations, take and deliver orders (carry trays), and clear tables. All our waiters/waitresses are also responsible for handling cash and credit card transactions.

To help our restaurant provide a pleasurable dining experience, a good waiter/waitress should be able to ensure that our guests are fully satisfied by being friendly, courteous, accommodating, and reliable. A suitable candidate for the job should also be a problem-solver and a team player.

Responsibilities of a Waiter/Waitress:

• Greeting, seating, and escorting guests.
• Providing menu recommendations and additional information.
• Upselling additional products when appropriate.
• Checking ID's to prevent minors from ordering alcoholic beverages.
• Taking orders using software, order slips, or by memorization.
• Communicating order details to the kitchen staff.
• Delivering food and beverages in a timely fashion.
• Delivering checks and collecting bill payments.
• Cleaning and maintaining the appearance of tables and tableware.
• Providing exceptional customer experience.

Waiter/Waitress Job Requirements:

• Must have prior experience as a waiter/waitress.
• Must showcase teamwork and communication skills.
• Must be able to handle money transactions responsibly.
• Must be able to multitask and act quickly.
• Must be flexible and ready to work in shifts.
• Must carry at least a high school diploma.

Welcome to Happy Lamb, your gateway to the finest inner-Mongolian-style hot pot experience. Immerse yourself in a culinary journey where our rich broths, premium meats, and lively atmosphere will heighten all your senses.
HAPPY LAMB IS RENOWNED FOR ITS 8 HOUR BONE MARROW BROTH, ITS PREMIUM SELECTION OF LAMB OFFERINGS, AND ITS "NO DIPPING" APPROACH TO HOT POT. AS THE PIONEERS IN THE SPACE, HAPPY LAMB HAS PLAYED A PIVOTAL ROLE IN SHARING THE JOY OF HOT POT ACROSS BORDERS. TODAY, THE RESTAURANT BRAND HAS OVER 100 LOCATIONS IN 11 COUNTRIES WORLDWIDE.