Guest Experience Host — Seating & Reservations

Kizuki Ramen; Lynnwood (WA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Paid time off

Free meal during each working shift

Employee discounts

Job summary

Supreme Dumplings in Lynnwood, WA is seeking a friendly host to welcome guests and manage dining flow. You will greet guests, understand dining needs, and handle waitlists and reservations to ensure smooth seating.

This role emphasizes teamwork, strong communication, multitasking, and a positive attitude. Previous hospitality experience is a plus; benefits include paid time off, free meals during shifts, and employee discounts.

Qualifications

• Strong interpersonal and communication skills.
• Able to multitask and stay calm under pressure.
• Team-first mindset with a positive attitude.
• Detail-oriented and well organized.
• Hospitality or customer service experience is a plus.

Responsibilities

• Greet guests warmly and make them feel welcome.
• Understand and accommodate guests’ dining needs.
• Manage the waitlist and accurately estimate wait times.
• Maintain and manage the seating chart to ensure an efficient flow.
• Monitor restaurant activity and adjust seating accordingly.
• Respond promptly and courteously to guest inquiries and requests.
• Answer phone calls and assist with reservations or general questions.
• Perform opening and closing duties as assigned.
• Support team members with side work such as cleaning, stocking, and handling to-go orders.
• Collaborate with team members and departments to maintain smooth operations and a positive work environment.

Skills

Interpersonal skills

Communication

Multitasking

Calm under pressure

Team player

Attention to detail

Organizational skills

Job description

Supreme Dumplings in Lynnwood, WA is seeking a friendly host to welcome guests and manage dining flow. You will greet guests, understand dining needs, and handle waitlists and reservations to ensure smooth seating.

This role emphasizes teamwork, strong communication, multitasking, and a positive attitude. Previous hospitality experience is a plus; benefits include paid time off, free meals during shifts, and employee discounts.